Customer reviews

“Explained scope of work, price, options very well. Friendly and professional. Excellent job. Basement is dry!”

“Loved dealing with you, forthright and helpful. No complaints. Everyone was great.”

“Hard working, friendly and respectful crew. Pleasure to have them at my home.”

“They worked so hard, cleaned up and they were very pleasant. The work they did was on the hottest days and they kept at it. All excellent service. I will recommend your company to many others. Thank you.”

“We are so pleased with Ed and his company. So professional, accessible and they deliver top notch service. To add to this, this company stands out above their competency.”

“I am very happy with the work. Thank You”

“I think they were great. They did not mind at all when I watched or asked questions. I thought the whole process was pretty neat and would recommend Basement Technologies again. They were awesome and their co workers did a great job.”

“Professional. Polite, helpful and accommodating.”

“I literally had every waterproofing company around to my house. Danny was the only one to take the time to properly explain things. Excellent crew. The guys were so nice.”

“Dream Team is an accurate description.”

“Excellent, straightforward, answered question and forth rightly.”

“They worked hard, they were polite and friendly. Invited me to see the work being done as the job progressed. Very interesting and not what most companies would do.”

“I really appreciated how hard everyone worked and they kept me updated on the progress. Very polite. Great workers and great experience.”

“Obviously I did not watch the whole job being done but I felt assured that the fellows were competent and thorough.”

“The crew did a great job considering all the rain we had. Worked very hard for many hours straight.”

“John arrived promptly. He actually called 30 minutes before hand to let me know he was on the way. He answered all my questions clearly and with patience.”

“Terrific. Terrific Crew.”

“Better than Excellent!”

“Work completed with as little disruption and dust as possible. Very knowledgeable about the cause of the problem and how to deal with it.”

“I asked many questions, sometimes two or three times and both were patient to answer all of them. Two really nice guys to have working at my home.”

“I was amazed at how quickly the demolition and removal was done, while the remedial work started immediately.”

“He has been extremely helpful and supportive in solving all my water problems. Thanks”

“Very good, very professional.”

“Very professional, courteous and respectful to homeowner. Willing to answer any questions. They were not afraid to say, I do not know or I to ask Ed if they did not know. Had a great team from Basement Technologies. Would have you back on my property again.”

“Kristen called me within a hour to schedule the work. She is very professional.”

“Crew leader was very knowledgeable and confident. He was good at explaining in detail. The crew members were very courteous and competent.”

“Crew were particularly nice, accommodating and great with my son. We appreciated how wonderful they were.”

“Very polite, explained everything.”

“Excellent and quite professional. Great work.”

“Crew and leader were very professional.”

“These guys were awesome. Great Job.”

“Quality of work was excellent considering we got 5 cm of water in 24 hrs, After work was completed”

“We are very happy with the job that was done and believe all involved were knowledgeable, polite, skilled and cared about quality. Thanks”

“Crew called to let us know if they were going to be late. They did whatever they could to keep our yard as clean as possible.”

“A bit difficult to answer so soon after completion since time will tell of quality of work but work was done as promised with no unpleasant surprises. I believe the work was done to high standards with good intentions.”

“Very courteous and pleasant.”

“They were fabulous with my four year old. Very friendly and informative.”

“Appreciated that Ed responded to our inquiries. Willingness to call in a structural engineer for our reassurance.”

“Very knowledgeable and helpful.”

“Excellent. I feel it was definitely worth the money and time.”

“Ed was calm, cool and knowledgable. Did not push.”

“Best out of four other sales people that quoted the job. Knowledgable.”

“I appreciated the comprehensive explanation of the project and the attention paid to my questions and pocketbook. Your professionalism and desire to do an excellent job was evident.”

“Everything with the clean up went well except for two large boulders left in middle of drive way. I had to call to have them removed and the large one broke.”

“The crew was excellent. Explained their work as they were doing it. They did small extras when I asked.”

“Extra work was easily arranged at excellent value.”

“Crew was very energetic. Entered and left quietly. Acceptable language. Work tools all neatly gathered and together at end of day.”

“Ed was friendly and an outgoing person. The receptionist was nice.”

“I felt comfortable asking questions as the work proceeded and my major concern was addressed.”

“Answered my water problem.”

“Very personable and explained job thoroughly.”

“Had answers for our questions. Friendly and kept an eye out for the cat.”

“Fabulous crew. Very respectful and took great care to protect our belongings. Excellent clean up each day and great attitudes no matter what.”

“Great Presentation. Very polite and helpful.”

“I was kept well informed through the entire process, much appreciated.”

“Very fast services. More than what I expected.”

“Very informative, knowledgeable and easy to talk to. Pleasant and Prompt.”

“All explanations were complete and informative.”

“Charmaine was very helpful and accommodating as we needed the first appointment of the day. Great telephone manner and voice.”

“John was on time, professional and honest. Quick, painless and professional job.”

“You were here before and you did good!”

“Answered all questions. Very friendly. Great Job. I show friends what a great job. Very impressed.”

“Very detailed, complete explanation of the procedure, and gave me confidence.”

“All aspects of the job beat the competition. I have already recommended your company to other friends.”

“first injection thought was a little high, second injection was ok.”

“Ed is straight forward and down to earth”

“Pleasant and informative. Very accommodating.”

“Very friendly and honest. Very pleasant to deal with.”

“Professional and friendly. Polite and Courteous.”

“Very good, competent and friendly crew.”

“Spoke on telephone. Very pleasant and informative.”

“Provided us with exceptional level of professionalism & honesty.”

“Very knowledgeable and informative about type of crack that I had. Best method and affordable options to fix.”

“Once the problem was detected, the crew leader explained exactly what the procedure was and what the outcome could or would be.”

“Priced right and good warranty. Punctual, polite, explained everything and cleaned up.”

“Very informative and Friendly.”

“John Hunter made us feel comfortable and confident in having Basement Technologies perform repairs for us. In spite of his thoroughness we later found the second hole repair proposed to correspond to a more serious crack.”

“Hope it does not leak.”

“Have had work done by BT in the past & was happy with it.”